UK survivors of terrorist atrocities say compensation scheme is broken
Survey of those affected by 11 major incidents finds most are unhappy with Criminal Injuries and Compensation Authority
People who suffered life-changing injuries or mental anguish after being caught up in terrorist atrocities have condemned the UK’s compensation system for being “broken” and “unmanageable”, according to a report released on Monday.
A survey of those affected by 11 major terrorist incidents found that more than two-thirds felt that the compensation scheme overseen by the Criminal Injuries and Compensation Authority was unfair and unreasonable.
Sixty-eight per cent felt that the process was unfair and unreasonable, only 9% felt the opposite.
Sixty-two per cent did not feel treated with respect and empathy – compared with only 17% who felt they were.
The requests for evidence from CICA as “proof” of physical and psychological injury were experienced as unmanageable, unreasonable, and the time limits set by CICA were experienced as unreasonable.
More than half said they were unable to speak to someone from CICA for help.